Privacy Policy
Version 2026-11-13. Effective when this version is published on the website.
Freedom Render Farm provides rendering, account and billing services. The operator is Michiel Rensen, a self-employed individual based in Australia. Contact us about privacy, access, correction or deletion at info@freedomrenderfarm.com.
Information we use and why
- Account and security: your name, email, password hash, account permissions, login/device information, IP address, access tokens and security logs help us authenticate you, protect accounts and provide support.
- Rendering: uploaded projects, linked file locations, settings, file names, outputs, frame/assignment identifiers, runtime and hardware usage are processed to prepare, distribute and deliver rendering, calculate charges and investigate failures. Supply only files and personal information you are entitled to share.
- Payments and benefits: payment processor references/statuses, amounts/currencies, prepaid-credit ledger entries, promo reservations, membership allowances, granted savings and refund-review evidence support billing, accounting, disputes and abuse prevention. Payment providers handle their checkout/payment details under their own policies; do not send us card details or passwords in support messages.
- Notices and choices: we record the versions and fingerprints of policies you affirmatively acknowledge, the time, account and website/addon channel. Historical records without acknowledgement remain labelled as unrecorded.
Optional connected accounts, including Patreon
Linking is optional. When you choose to connect Patreon, Patreon supplies account/member identifiers, campaign and entitled-tier identifiers, membership/payment status and dates, and available benefit/payment-history evidence. We use these to check eligibility for the selected creator's benefit, maintain a shared monthly savings allowance and review membership refunds. Our creator connection may also receive campaign membership evidence through reconciliation and signed webhook notifications. We retain normalized evidence for linked accounts and event identifiers/digests needed to process notifications; we do not store raw webhook bodies for this integration.
We request the identity permission needed for this creator's campaign. Previously granted provider permissions may be broader; our integration limits stored eligibility information to the configured campaign. We do not request your Patreon password or export OAuth credentials. We store retained access/refresh tokens encrypted on the server and rotate them automatically to maintain the connection. A website addon token is separate from a Patreon token.
First-time verification must succeed before a benefit can be used. Technical outages may cause us to retain previously verified eligibility while retrying; we record the last verification and any fallback used at submission. Known ineligibility and confirmed refund reviews are treated separately. Provider data may not establish which membership payment funded a render; we label uncertain matches instead of inferring them from an allowance month.
You can disconnect Patreon on the account page. Disconnecting clears that connection's retained tokens and stops its member-token verification. It does not cancel your Patreon subscription or erase previous billing, benefit, refund or acknowledgement evidence. Relevant campaign/payment evidence may still be received through the creator integration for accounting and disputes. You can also revoke the application in Patreon. Manage renewal and payment requests with the membership provider.
Who receives information
Authorized administrators can access account, billing and operational records needed for their duties. Our hosting, storage, email, payment and membership providers process relevant information to supply their services. Rendering managers and participating render nodes receive the project data and settings needed to perform assigned work; project data is therefore not confined to the website server. Nodes do not need your Patreon credentials.
For a specific membership refund review or appeal, an administrator may provide a benefit-usage report to the membership provider or its support team. Reports identify the relevant account/member, submissions, successful frames, actual savings and payment evidence, including uncertainty. The export excludes project contents, output paths and OAuth tokens. Exporting a report does not automatically send it to anyone. We may disclose information when required by law or necessary to address fraud, security or legal claims.
Providers and render nodes can operate in other countries. Your information may consequently be processed outside your country. We use appropriate access restrictions and provider arrangements for the service; applicable privacy rights and cross-border safeguards continue to apply.
Cookies and external resources
Session and security cookies support sign-in, CSRF protection and account preferences. The site loads some fonts and interface libraries from external content providers, including Google Fonts and library CDNs; loading these resources sends normal connection information such as your IP address and browser headers to those providers. You can control cookies in your browser, although blocking essential cookies can prevent sign-in and submissions.
Retention and security
Render outputs and packages follow the retention rules shown for the service and in our Terms; keep independent copies. Removing project/output files does not remove the associated financial ledger or benefit evidence. We retain account, billing, refund, policy and security records for the periods reasonably needed for service delivery, accounting, legal obligations and dispute resolution, and review them for deletion or anonymization when those purposes end. Backups may retain older copies until their normal rotation. Disconnecting a membership is not an immediate erasure of all account history.
We use authentication, access controls, encrypted provider-token storage and audit records. No system can promise absolute security. Requests for deletion are reviewed against outstanding work, billing history, retention obligations and third-party records; we will explain any information that must be retained. The account interface does not promise automatic deletion of all data.
Your choices and rights
You can choose not to link a membership and can select no discount. Without the information needed to verify a membership, we cannot apply that benefit. Contact us to request access, correction, deletion or information about disclosures, or to raise a privacy concern. We may verify your identity before acting. Your applicable legal rights, including the right to complain to the relevant privacy regulator, are not limited by this policy.
Changes
We identify revisions by version. Material changes will be brought to customers' attention through the website or account notices. Signup acceptance records identify the policy actually presented; updates do not fabricate historical consent or retrospectively alter accepted pricing.